Privacy Policy

Effective Date: 17 June 2025

Last Updated: 17 June 2025

Thank you for choosing to be part of our community at MangoRocket Apps ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@mangorocket.io.

When you use our Shopify application Weario (the "App"), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.

Important: If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

About MangoRocket Apps:

Business Name: MangoRocket Apps
ABN: 41 243 417 418
Business Address: 167-169 Park Road, Donvale, VIC 3111, Australia
Support Contact: support@mangorocket.io

This privacy notice applies to all information collected through Weario and any related services, sales, marketing or events.

WHAT INFORMATION DO WE COLLECT?
HOW DO WE USE YOUR INFORMATION?
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

1. WHAT INFORMATION DO WE COLLECT?

Information You Provide to Us

In Short: We collect information you provide when you install and configure Weario.

We collect personal information that you voluntarily provide when you:

Install our app on your Shopify store
Configure app settings and Product Sets
Contact us for support or inquiries
Participate in customer surveys or feedback requests
Engage with our marketing communications

Personal Information Provided by You: Store information, merchant contact details, app configuration data, support communications, and feedback responses.

We may also collect other personal information outside of these categories through instances where you interact with us in-person, online, or by phone or mail in the context of:

Receiving help through our customer support channels
Participation in customer surveys or contests
Facilitation in the delivery of our Services and to respond to your inquiries

Information Automatically Collected from Shopify

In Short: We access certain store data through Shopify's API to provide price per wear calculations.

When you install Weario, we automatically access certain information from your Shopify store:

Store Data:

Store name, URL, and Shopify store ID
Store domain and basic store settings

Product Data:

Product and Product Variant IDs
Product tags (for products in Product Sets)
Collection IDs and names (for products in Product Sets)

App Configuration Data:

Your Weario settings and preferences
Product Set configurations and wear divisors
Styling and display preferences

WE DO NOT COLLECT YOUR CUSTOMERS' PERSONAL INFORMATION

Important: We do not collect, store, or process any personal information from your store's customers, including:

Customer names, addresses, or contact information
Customer purchase history or behavior
Payment information or financial data
Any personally identifiable customer information

We only work with product data and pricing information to provide price per wear calculations.

Technical Information

In Short: We collect basic technical data for app functionality and security.

We automatically collect certain technical information:

IP addresses (for security and fraud prevention)
Browser and device information
App usage data and error logs
Session data for authentication

This information does not reveal your specific identity and is used primarily for security, performance, and improving our app.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information to provide and improve Weario's functionality.

We use the information we collect for the following purposes:

Core App Functionality:

Calculate and display price per wear information on your store
Process Product Sets and manage app configurations
Provide customer support and respond to inquiries

App Performance and Security:

Maintain app security and prevent fraud
Analyze usage patterns to improve our services
Cache data temporarily for better performance
Diagnose technical issues and provide support

Communication:

Send app-related notifications and updates
Respond to your support requests and inquiries
Notify you of important service changes

Legal and Business Purposes:

Comply with legal obligations and requirements
Enforce our terms of service and app policies
Protect our rights and prevent misuse

We process your personal information based on:

Contract performance (to provide the services you've requested)
Legitimate interests (to improve our services and ensure security)
Legal obligations (to comply with applicable laws)
Consent (where you have given explicit consent)

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We do not sell or rent your information. We only share data when necessary to provide our services or comply with the law.

We DO NOT sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in these specific circumstances:

Service Providers: We may share your personal information with our service providers pursuant to written contracts between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf to help us provide our services to you:

Shopify (for core app functionality and API access)
Cloud hosting providers (with appropriate data protection agreements)
Technical support services (when necessary for troubleshooting)
Communication platforms (for customer support and notifications)

Legal Requirements:

When required by law, court order, or government request
To protect our legal rights or investigate violations
In response to subpoenas or other legal processes

Business Transfers:

In connection with a merger, acquisition, or sale of assets
We would notify you in advance of any such transfer

With Your Consent:

Any other sharing would only occur with your explicit consent

All third-party service providers are required to maintain appropriate security standards and comply with applicable privacy laws.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information only as long as necessary to provide our services or as required by law.

Retention Periods:

Active App Usage: Data retained while you use Weario
App Uninstallation: All data deleted within 48 hours after you uninstall our app
Cached Data: Performance cache data automatically deleted after 5 minutes
Support Records: Support communications retained for up to 2 years for quality assurance
Legal Requirements: Some data may be retained longer if required by law

When we no longer need your personal information, we will either delete or anonymize it. If immediate deletion isn't possible (such as backup archives), we will securely store and isolate the information until deletion is possible.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We protect your information through comprehensive security measures, though no system can be 100% secure.

Our Security Measures:

Technical Safeguards:

All data encrypted in transit and at rest
Secure authentication through Shopify's OAuth system
Regular security monitoring and threat detection
Secure cloud infrastructure with enterprise-grade protection

Organizational Safeguards:

Limited access to data on a need-to-know basis
Regular security training for our team
Incident response procedures
Regular security audits and assessments

Important: Despite our safeguards, no electronic transmission or storage system can be guaranteed 100% secure. We cannot promise that unauthorized third parties will never be able to access your information. Transmission of personal information is at your own risk.

6. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from anyone under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using Weario, you represent that you are at least 18 years old or that you are the parent or guardian of a minor and consent to such minor's use of the app.

If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

If you become aware of any data we may have collected from children under age 18, please contact us at support@mangorocket.io.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You have rights regarding your personal information, including access, correction, and deletion rights.

Depending on your location, you may have the following rights:

Your Rights:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal information
Restriction: Request limitation of how we process your data
Portability: Request your data in a portable format
Object: Object to certain types of data processing
Withdraw Consent: Withdraw consent for processing based on consent

How to Exercise Your Rights: Contact us at support@mangorocket.io with:

Your store domain
Specific request details
Verification of your identity

We will respond to your request within 30 days.

Automatic Data Deletion: When you uninstall Weario, we automatically delete your data within 48 hours through Shopify's app uninstallation process.

Right to Complain: You have the right to lodge complaints with relevant data protection authorities:

Australia: Office of the Australian Information Commissioner (OAIC)
EU/EEA: Your local Data Protection Authority
California: California Privacy Protection Agency
Canada: Office of the Privacy Commissioner of Canada

8. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, California residents have specific rights under the CCPA regarding access to their personal information.

CCPA Privacy Notice

Categories of Personal Information Collected:

We have collected the following categories of personal information in the past twelve (12) months:

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name	YES
B. Personal information categories listed in the California Customer Records statute	Name, contact information, education, employment, employment history and financial information	YES
C. Protected classification characteristics under California or federal law	Gender and date of birth	NO
D. Commercial information	Transaction information, purchase history, financial details and payment information	NO
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements	YES
G. Geolocation data	Device location	YES
H. Audio, electronic, visual, thermal, olfactory, or similar information	Images and audio, video or call recordings created in connection with our business activities	NO
I. Professional or employment-related information	Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us	YES
J. Education Information	Student records and directory information	NO
K. Inferences drawn from other personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics	NO

We may also collect other personal information outside of these categories through instances where you interact with us in-person, online, or by phone or mail in the context of:

Receiving help through our customer support channels
Participation in customer surveys or contests
Facilitation in the delivery of our Services and to respond to your inquiries

Your California Rights

Right to Know: You can request disclosure of:

Categories of personal information we collect
Sources of the information
Business purposes for collection
Categories of third parties we share with
Specific pieces of personal information we hold about you

Right to Delete: You can request deletion of personal information we collected from you

Right to Correct: You can request correction of inaccurate personal information

Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Our Data Practices

We do not sell personal information to third parties
We do not share personal information for cross-context behavioral advertising
We have not sold or shared personal information in the preceding 12 months

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal data.

MangoRocket Apps has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding 12 months. MangoRocket Apps will not sell personal information in the future belonging to app users, merchants and other consumers.

To Exercise Your Rights: Contact us at support@mangorocket.io or use the contact information provided below.

9. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws and reflect changes to our practices.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible.

How We Notify You of Changes:

Email notification to your registered email address
Notice within the Weario app dashboard
For significant changes, prominent notice on this policy

We encourage you to review this privacy notice periodically to stay informed about how we are protecting your information.

Continued Use: Your continued use of Weario after any changes constitutes acceptance of the updated policy.

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us:

Email: support@mangorocket.io

Mail: MangoRocket Apps

167-169 Park Road

Donvale, VIC 3111

Australia

Response Times:

General inquiries: 24-48 hours
Privacy requests: 30 days
Security incidents: Immediate acknowledgment, full response within 72 hours

Data Subject Requests

Based on applicable laws, you may have the right to request access to, correct, or delete the personal information we collect from you. To request to review, update, or delete your personal information, please contact us at: support@mangorocket.io.

For Urgent Privacy Matters: If you have concerns about a potential data breach or urgent privacy matter, contact us immediately at support@mangorocket.io with "URGENT PRIVACY" in the subject line.

Data Processing and Compliance

We comply with applicable privacy laws and regulations worldwide. When you uninstall Weario, we automatically handle data deletion requests through Shopify's standard app lifecycle processes, ensuring your data is promptly and securely removed from our systems.

For merchants in the European Economic Area, United Kingdom, and other jurisdictions with specific data protection requirements, we maintain appropriate safeguards and processes to protect your rights under applicable law.

This privacy policy is designed to comply with GDPR, CCPA/CPRA, PIPEDA, Australian Privacy Act, and Shopify's App Store requirements. We recommend reviewing this policy periodically to stay informed about how we protect your information.